Col. La Alameda Edificio corporativo del Hotel Clarión.

2242-6540

Lunes - Viernes: 8am - 5pm Sábados: 8am - 12pm

Bienvenidos a CCS

We are a highly competent and dedicated company with broad knowledge in Contact Center management, aiming to be the strategic partner your company needs.
Contamos con personal competitivo para la creación de estrategias y así llevar a cabo los servicios brindados a nuestros clientes con valores fundamentales como la calidad, compromiso y servicio eficiente

¿Quiénes Somos?​

Vision

To become a national leader in Contact Center, as a result of our experience, efficiency, and quality of service, thereby enabling us to be the strategic partner our clients require to accomplish their goals.

Mission

CCS is an outsourcing organization oriented towards excellence in customer experience management through high-quality service in collections and contact center, boasting committed and trained human talent, as well as innovative systems to provide solutions to our clients' needs. This is achieved through a sustainable model that contributes to creating value for partners, clients, and collaborators.

Valores Institucionales

Quality

Commitment

Service

Integrity

Innovation

Servicios​

Trabajamos de forma estratégica para brindarle nuestros servicios manteniendo nuestros principales estándares calidad, compromiso  y servicio.

Telesales

Implementing highly competitive strategies for the sale of products such as credit cards, loans, among others, has helped our partners to position themselves in the market.

Collections

A strategy of predictive dialing calls is maintained, which allows us to saturate our portfolios. Also using a record of assigned customers; It will be governed according to the parameters authorized by the company.

Alternate Channels

Contamos con envío de SMS, Whatsapp, correos electrónicos y blaster masivos para cualquier estrategia de mercado que desees implementar en tu negocio.

Customer Service

Customer service is in charge of providing help, support and advice to our customers to provide them with an experience through contact through channels, knowing that this is a fundamental element in the organization, our focus is on providing partners with services of a high competitive level.

Surveys & Polls

CCS offers the services of surveys and polls via telephone, providing you with reliable statistics that can provide specific information about the objectives required by our clients.

Credit Check

CCS has the structure of both a call center and a motorized team. Allowing you to offer our strategic partners data verifications, which allows them to extend credit in a more reliable way.

COPC Certification

With the aim of providing our clients with the best service as an outsourcing organization, we have leaders certified in COPC to achieve that level of quality in customer experience and to be the strategic partner that your company needs.

Quality

Medimos este esencial aspecto, ejecutando con eficiencia y responsabilidad nuestras actividades.

Experiencia

En CCS contamos con personal que nos permite obtener resultados altamente competitivos.

Excelencia

Somos expertos en manejo de contact center ,con el enfoque de ayudarle a nuestros socios estratégicos a obtener el mejor de los resultados.

Forma parte de nuestro equipo

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